Superb Support  - Reliable Small Business IT Support

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Superb Support provides tailored computer support services designed to keep your small business running smoothly and securely.Most services are $169 per hour if they are not flat fee services.Exceptions are onsite support (additional $88 travel fee) and our subscriptions.Subscriptions come with discounted rates for hours included in the package.Get in touch today to see how we can help your business thrive!

Expert IT Solutions for Small Businesses

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Superb Support provides expert computer support tailored for small businesses. We ensure your technology runs smoothly so you can focus on growing your business. Contact us today for dependable and friendly IT solutions.

Reliable Small Business IT Support

Expert technicians provide fast and reliable on-site repair services to minimize your downtime and keep your business running smoothly.

On-Site Computer Repair

Keep your systems safe with our thorough virus and malware detection and removal services, ensuring your business stays secure.

Virus and Malware Removal

Running into technical issues? Don't know what to do?<a target="" rel="noopener noreferrer nofollow" href="/schedule-a-consultation#contact">Reach out to us</a> and we can help!

Helpdesk Services

We assist with installation, configuration, and troubleshooting of essential business software to enhance your productivity.

Software Installation and Support

Receive expert advice on technology decisions and training to empower your team to use IT resources effectively.

IT Consultation and Training

Go to our <a target="" rel="noopener noreferrer nofollow" href="/pricing-and-services">Pricing and Services page</a> for a full list of all our offerings

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Our Small Business Computer Support Services

Let's get your business running smoothly with expert computer support tailored to your needs.

Schedule a convenient time to discuss how we can help optimize your technology.

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Frequently Asked Questions

<h3>Expertise in Small Business IT Support</h3>At Superb Support, we understand the unique technology challenges faced by small businesses. Our team of experienced professionals specializes in providing reliable and efficient computer support tailored to meet the specific needs of local businesses. Whether you need help with network setup, hardware troubleshooting, or software installation, we bring expert knowledge and a personalized approach to keep your business running smoothly.<h3>Comprehensive Services to Keep You Connected</h3>We offer a wide range of services designed to support your business technology infrastructure. From regular maintenance and updates to emergency repairs and cybersecurity solutions, Superb Support ensures your systems are secure, up-to-date, and operating at peak performance. Our proactive support helps prevent downtime, so you can focus on growing your business with confidence.<h3>Local, Reliable, and Customer-Focused</h3>As a locally based company, Superb Support is committed to providing prompt and dependable service to our community. We take pride in building lasting relationships with our clients and delivering support that is both friendly and professional. Our goal is to be your go-to partner for all your computer support needs, offering peace of mind through expert care and responsive service.

Superb Support: Your Trusted Partner for Small Business Computer Support

Ensure your business data is securely backed up and can be quickly recovered in case of accidental loss or hardware failure.

Data Backup and Recovery

Simplify your operations by integrating cloud storage and cloud computing services suitable for your business needs.

Cloud Services Integration

Protect your small business from cyber threats with tailored security measures including antivirus and threat monitoring.

Cybersecurity Solutions

Receive timely remote assistance for troubleshooting and resolving IT issues without needing to wait for on-site visits.For in-depth software assistance, we can work with your software vendor to ensure proper configuration or resolve your software issues.We currently provide remote support using TeamViewer but we are evaluating other remote support options as well.

Remote IT Support

Get professional assistance with installing new hardware or repairing existing equipment for optimal performance.

Onsite Hardware Installation and Repair

We can take care of your POS (Point of Sale) hardware.When needed, we can work with your POS vendor for you to get you back up and running again as quickly as possible.

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We’re also hiring for many roles: http://hc.ai/jobs

Point of Sale Support

Have a question about how to do something on your computer? Just reach out to us for help!We provide assistance on a wide range of topics:<ul><li>New hire technical assistance/onboarding</li><li>Hardware and network troubleshooting</li><li>Business software and reports:<ul><li>Team collaboration tools assistance and troubleshooting (Zoom, Google Meet, etc.)</li><li>Productivity software assistance</li><li>Financial:<ul><li>Assistance with running financial reports</li><li>Basic financial software assistance (such as QuickBooks, Quicken, etc.)</li></ul></li></ul></li></ul>Just ask if you need assistance with anything not listed above!

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User Training

Packages can include:<ul><li>Backup</li><li>Server maintenance</li><li>System administration (adding new employees, setting up email, etc)</li><li>Remote monitoring and management (RMM)<ul><li>Patching</li><li>IT automation</li><li>Ongoing maintenance/updates</li></ul></li></ul>Support packages: See Subscription Services section for details and discounted pricing

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Maintenance tasks

Support packages available:1) $261/mo 3 hours quarterly with quarterly check-in (3% discount at $164/hr )2) $619/mo 3 hours monthly with monthly check-in&nbsp; (6% discount at $159/hr)3) $2045/mo 3 hours weekly with either weekly or monthly check-in (9% discount at $154/hr)

Subscription Services

<ul><li>Basic database management</li><li>Basic Salesforce administration<ul><li>Salesforce mobile app configuration</li></ul></li></ul>

Database Administration

Remote/Base Fee<ul><li>$169 MS365 Setup/Config</li><li>$169 Operating System Tune-Up and Upgrade&nbsp;</li><li>$169 Software Setup/Assistance&nbsp;</li><li>$634 Virus Removal and Operating System Repair&nbsp;</li><li>$169 Network Setup or Troubleshooting&nbsp;</li><li>$169 Printer Setup or troubleshooting (connect up to 2 devices, +device fee for each additional device)</li><li>$380 Software Troubleshooting</li><li>$380 Email Troubleshooting</li><li>$169 Add Device to Existing Network</li><li>$625 Device Diagnostics/repair</li><li>$338 Data Transfer or Backup(unlimited data)</li></ul>Onsite Specific<ul><li>$88 Onsite Fee for Travel - add to each site visited</li><li>$169 New computer install (without data transfer)</li><li>$169 WiFI Setup (up to 2 devices, +device fee for each additional device)</li><li>$169 Onsite Data Transfer or Backup: Up to 100GB</li><li>$380 Onsite Data Transfer or Backup: Up to 200GB</li><li>$634 Onsite Data Transfer or Backup: Up to 500GB</li><li>$1141 Onsite Data Transfer or Backup: Up to 1TB</li></ul>

Flat Fee Services

Services and Pricing

Connect with us to resolve your small business computer challenges efficiently.

Schedule a convenient time to discuss your support needs and get reliable solutions.

I have over 20 years of experience with providing outstanding tech support to computer users and have just about "seen it all"!With experience supporting people with various technical expertise ranging from total novices with using computers to experienced technical engineers, I'm happy to tackle any technical problem, and get you back up and running.I've also worked for a wide range of business environments from 1-2 person companies all the way up to very large companies, troubleshooting and maintaining business computer systems, ensuring smooth and efficient operations.

Faith Gibson

Your friendly IT Technician and IT Manager

Who We Are

Get quick and efficient IT support remotely to resolve issues without the need for onsite visits.

Professional setup and management of business email accounts to keep your communications organized and secure.

Email Setup and Management

Seamlessly integrate cloud solutions to enhance collaboration, storage, and remote access for your business.

At Superb Support, we deliver expert, empathetic technical relief to small businesses, empowering them to focus on the work that truly matters to them.

Mission

To promote a small business community where everyone contributes their talents and resources to help each other thrive.

Vision

HonestyReliabilityEfficiencySimplicityCommunication

Values

Mission, Vision, and Values

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Connect with us to resolve your small business computer challenges efficiently.

Or Contact Us Directly:

faith@superb-support.com

(971) 507-3890